What to Expect

Take your first step toward hope, healing, and freedom.

A place to call home.

When you come to Mala, you will see a friendly face behind our front desk, comfy chairs, and lots of toys for kids to play.

You will see quotes on the walls about caring for yourself because we like to remind not just you, but ourselves too, that we’re all worthy of that. 

Usually our building smells like coffee and you’re always welcome to a cup.

We’re always here to answer your questions. From the first moment you contact us, to being in the room with your clinician, we’re here to help every step of the way. 

Photo of a comfortable couch with warm blanked and a stuffed animal in a treatment room at Mala Child & Family Institute.
A photo of a piece of artwork hanging on the wall at Mala Child & Family Institute that reads, 'everyone's different, everyone belongs.'
Three colorful dots.

How to enroll in care:

Step 1: Complete the New Client Intake Form

This should take about 5 minutes. If you’d like to review our clinicians and their specialties first, tap here. After submitting the form, you will be placed on our waitlist which can range from 1 week-6 months depending on your availability, needs, and openness to virtual care. 

Dots aligned on a vertical line to demonstrate a timeline of the mental health care enrollment process at Mala Child & Family Institute

Step 4: Match with a Clinician

Once your forms are complete, we will match you with the clinician best suited to your unique needs and concerns. Your clinician will contact you to schedule your first session.

Step 2: Connect with Our Coordinator

A member of our team will give you a call when a spot is available or to discuss to next steps. Because there is such a high need for care, if we don’t hear back from you within 24 hours we will offer your spot to another client. 

Step 3: Access your Online Account

Once we’ve connected with you and confirmed your spot, we will set up your online account. This is where you will complete all the necessary forms to continue with care. 

Let’s get started.

Cost & Insurance

We accept private-pay clients.

We are an in-network provider with Blue Cross Blue Shield for psychological evaluations.

We are an in-network provider with Blue Cross Blue Shield and Blue Care Network for occupational therapy services.

We are an in-network provider with Blue Cross Blue Shield, Blue Care Network & Aetna for mental health services (psychotherapy, medication management).

Questions & Answers

  • We require a lot of involvement from parents and caregivers in a child’s life, since working on your own goals and supporting your child makes a big difference in therapy’s success. Parents and caregivers might meet alone with their child’s clinician, attend family sessions, or attend individual sessions to work on their own personal care.

  • The client-therapist match is crucial for you to get the most out of your time in therapy, and we take this very seriously. Please have an open conversation with your therapist if you don’t feel like you are a good fit for each other. They can help you explore how you feel and work with you to address this problem. After talking, you might continue your work together, switch to another clinician at Mala, or we may help connect you to care outside of our practice.

  • If you need to cancel your appointment, make sure to call (not text) at least 48 hours in advance to avoid a late fee. Our fee for last minute cancellations is the full out-of-pocket amount for your clinician’s session.

    If you have two absences in a row without letting us know 48 hours in advance, we may have to cancel all remaining appointments so as to not negatively impact your treatment plan.

    If you are repeatedly late (10 minutes or longer) to appointments, with or without notifying us, this may also result in cancellation of all remaining appointments so as to not negatively impact your treatment plan.

    If you have to cancel your scheduled evaluation, make sure to cancel at least 1 week in advance. Our fee for cancellations within the week of the evaluation is $500.

    The fee for coming late to a therapy session is $30.

From Our Community

A photo of a dark blue couch with a stuffed african american girl doll and toys surrounding it in a treatment room for child therapy.
The waiting room area at Mala Child & Family Institute's mental health and therapy practice location in Farmington Hills, MI.

Come find us here.

Ann Arbor

3135 Professional Dr.
Ann Arbor, MI 48104

Farmington Hills

37899 W. 12 Mile Rd., Suite 130
Farmington Hills, MI 48331

Plymouth

632 N. Mill St.
Plymouth, MI 48170