Ryleigh Strong is our patient service advocate and patient account specialist. She is responsible for setting up therapy and testing appointments. Ryleigh’s commitment to our client accounts ensures each client has a positive experience.
Ryleigh is completing her bachelors degree in social work at Madonna University and plans to get her masters in social work from Madonna as well. She is on the Dean’s List and is a member of Phi Alpha. In her free time, she enjoys crafting, spending time with her dogs, and reading.
What are your pronouns?
Why did you decide to become a mental health professional?
I spent so many years confused about what I wanted to be when I grew up. For most of my life I wanted to be a teacher. I found that teachers were people that kids trusted and wanted to confide in. I wanted to be that for people. I did not know what a social worker was until the day I went to the counseling office seeking a new major. I did a bit of research and I knew it was my calling. Social work encompasses everything that I stand for and mental health professionals are able to be those safe spaces for the vulnerable like I was seeking. I have always been an empath and I find myself advocating for the underdog often. Starting a career in mental health was a no-brainer.
What is your favorite thing about your job?
Helping families get the care they are seeking. Hearing the relief in a parent’s voices when I tell them we can help makes me so happy. They are so eager to start the process, and I am so happy to help them navigate it.
What is your ultimate wish for every client?
My ultimate wish for every client at Mala is to feel comfort. Mala’s atmosphere is like no other office I have ever been to, and we strive to make people feel at home and like they can trust us. I want them to feel as though Mala is a safe space. Therapy should never feel like a chore and I hope we never make a client start feeling that way.
What is your favorite quote?
“It ran in my family until it ran into me.”
I think this quote does a great job getting you to think about inter-generational trauma and hereditary disorders that can be worked through with proper treatment. It is such a powerful quote.
Who is someone who inspires you?
Taylor Swift. She is so unapologetically herself and I love it.
What is your favorite self help book?
Rock Bottom Is Where Bad Bitches Are Built by Erica L. Adkins, PH.D, ABPP.